Roles and Permissions

Modified on Wed, 22 Apr at 11:19 AM

Roles & Permissions – Manage Staff Access

The Roles & Permissions feature allows you to control what each staff user member can view, access, and manage within your system. This helps ensure better security, accountability, and smoother operations across your business.


Navigation Path

Settings → Roles & Permissions


Step-by-Step Guide

1. Access Roles & Permissions

  • Go to Settings from the main menu.

  • Click on Roles & Permissions.

  • You will land on the Get Started screen with an overview of the feature. (See screenshot)


2. Create a New Role

  • Click on Create New Role(See screenshot)

  • Enter the following details:

    • Role Name (e.g., Manager, Receptionist, Stylist)

    • Role Description (brief summary of responsibilities)


3. Configure Permissions

  • Scroll to the Permissions section. (See screenshot)

  • You will see different modules (e.g., Dashboard, Sales, Customers, etc.).

  • For each module:

    • Enable or disable access using checkboxes.

    • Grant only the required permissions for that role.


? Tip: Avoid giving full access unless necessary to maintain data security.


4. Save the Role

  • After selecting permissions, click Save.

  • The role will now appear under Custom Roles(See screenshot)


5. Manage Existing Roles

Under Custom Roles, you can:

Edit Role

  • Edit a role to update its name, description, or permissions as your business needs change.

  • You can modify access levels at any time to ensure staff have the right level of control.

  • All updates are applied instantly to staff assigned to that role.

Copy Role

  • Duplicate an existing permissions for quicker setup

   Using the Copy Option:

  • When you click Copy, all permissions from the selected role will be duplicated.

  • The Role Name and Description fields will be empty by default.

  • You must enter a new Role Name and Description before saving.

  • Duplicate role names are not allowed, so each role must have a unique name.

? This helps you quickly create similar roles while maintaining clear and unique role definitions.


Delete Role

  • When you click Delete on a role, a confirmation popup appears to prevent accidental removal.



Steps to Delete a Role

  1. Click on Delete for the required role under Custom Roles.

  1. Delete Confirmation popup will be displayed.

  2. Review the warning message carefully:

    • Deleting the role will permanently remove it from the system.

    • Staff members assigned to this role will lose access based on its permissions.

  3. Check the box:
     “I understand that this action is permanent”

  4. Click Delete Role to confirm, or Cancel to go back.


⚠️ Note: Deleting a role will remove access for all staff assigned to it and cannot be undone.



Use Cases

  • Define different access levels for managers, receptionists, and stylists

  • Restrict access to financial data or reports

  • Allow front desk staff to manage appointments without admin access

  • Standardize permissions across multiple staff members


Benefits

  • Improved Security – Prevent unauthorized access to sensitive data

  • Better Control – Clearly define responsibilities for each role

  • Faster Onboarding – Reuse roles instead of setting permissions manually

  • Operational Efficiency – Staff see only what they need, reducing confusion 




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article