How To Add and Manage Customers with international phone numbers in Miosalon?

Feature Overview

The Global Customer Phone Number Support feature allows you to create and manage customers using other region mobile numbers across all account regions. This enhancement removes region-based restrictions and enables businesses to serve global customers seamlessly.

Navigation Path

Dashboard → Customers → Add Customer

Adding a Customer with an other region Phone Number

Follow the steps below to create a customer using any country’s phone number, regardless of your account’s base region.

1. Log in to the application with access to Customer Management.
   
   

2. Navigate to Customers from the left-side menu.
   
   

3. Click Add Customer.
   
   

4. In the Mobile Number field:

• Select the required Country Code from the dropdown.
  
  

• Enter the customer’s mobile number.

5. Fill in the remaining customer details such as First Name, Last Name, Email ID, and other optional fields.
   
   

6. Click Save to create the customer.
   
   

The customer is successfully created with the selected country code phone number.

Edit an Existing Customer to Add or Change Country Code

1. Go to Customers.
   
   

2. Search and select the customer you want to edit.
   
   

3. Click Edit.
   
   

4. Update the Country Code and mobile number if required.
   
   

5. Click Save to apply the changes.
   
   

The updated country code is reflected across all supported modules.

Smart Customer Search with Country Code Detection

• By default, the customer search box uses your account’s base region.
  
  

• When you select or enter a number with a different country code:
  
  

  • The system automatically updates the country code.
    
    

• This behavior applies across:
  
  

  • Quick Sale
    
    

  • Appointments
    
    

  • Feedback
    
    

  • Prepaid Balance
    
    

  • Membership
    
    

  • Header search bar
    
    

Where Country Code Is Now Supported / Displays

The country code field is visible and functional in the following areas:

Customer Management

• Add/Edit Customer popups
  
  

• Customer 360 page
  
  

Bookings & Sales

• Quick Sale
  
  

• Appointment page (search and selection)
  
  

• Header search bar
  
  

Module Views

• Appointment list page
  
  

Reports

• Service List, Appointment List, and Sales List
  
  

• Excel and PDF downloads
  
  

Online Booking

• “Book Now” popup
  
  

Billing

• Standard bills
  
  

• Instant bills
  
  

Data Uploads

• Customer
  
  

• Prepaid
  
  

• Package
  
  

• Membership
  
  

A new Country Code column is available in uploads.
 Use standard alphabet codes such as IN, OM, AF.

Use Cases

• Businesses serving international or traveling customers
  
  

• Salons operating in multiple countries or regions
  
  

• Managing overseas clients for appointments, sales, and memberships
  
  

• Maintaining a single account while supporting global phone numbers

Benefits

• Global Reach: Serve customers from any country without account restrictions.
  
  

• Operational Flexibility: Add and manage other region customers from a single account.
  
  

• Improved Data Accuracy: Country code selection ensures correct customer identification.
  
  

• Consistent Experience: Uniform behavior across bookings, billing, reports, and uploads.
  
  

• Better Customer Engagement: Continue WhatsApp communication with other region customers.

Important Notes & Limitations

• Gift Vouchers:
  
  

  • Country code selection is available in the Add Gift Voucher Recipient popup.
    
    

  • The selected country code is not displayed in the UI (In-app or Online) after saving in this version.
    
    

• Bulk Invoices:
  
  

  • International country codes are not supported for Bulk Invoice uploads.
    
    

  • Customers created via bulk upload will default to the account’s base region.
    
    

• Notifications:
  
  

  • For customers with other-region phone numbers:
    
    

    • WhatsApp notifications will be sent.
      
      

    • SMS notifications will not be sent.

List of Country Code

https://support.miosalon.com/a/solutions/articles/19000158487