To disable negative feedback alerts for your business follow the step-by-step instructions below.
Go to “Settings” in the main navigation bar on the left-hand side. Scroll down to “Business Settings, and click “Notifications”.
In the "Notifications" page, click on the "Report Notifications" tab.
On the "Report Notification" tab, click on "Report Notification Mapping."
In the "Report Notification Mapping" section, you will find a list staff details and branches assigned to them.
Click on the "plus icon" or "map branch" symbol next to the staff's mobile number for specific staff.
A popup will appear, and on that select “Negative feedback alert”.
Deselect the branches associated with that staff member to disable specific or all reports.
After deselecting the branches, click on the "Save" button to confirm the changes
By following these instructions, you will successfully disable the Negative feedback alert via email for the selected staff member.
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