How to send Promotional Messages in WhatsApp ?

Modified on Thu, 13 Jun at 12:24 PM

Send personalized messages with your business name to build relationships and grow sales in WhatsApp.


How to create a WhatsApp campaign?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Fill out the necessary information:

  • Campaign name - The name of the campaign

  • Campaign message - Select the message template from the repository.  

  • Promotion end date - Set the campaign deadline

  • Choose targeted customer - Filter the customer list from the drop-down

  • Delivery options - Decide when to send out the campaign immediately or schedule.

  1. Once done, click on SEND/SCHEDULE button.


How to send a WhatsApp campaign?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Fill out the necessary information:

  • Campaign name - The name of the campaign

  • Campaign message - Select the message template from the repository.

  • Promotion end date - Set the campaign deadline

  • Choose targeted customer - Filter the customer list from the drop-down

  • Delivery options - Click on send option.

  1. A Campaign Summary popup will appear, where you can view the details of

  • Target customers

  • Available message count

  • WhatsApp message limit per day 

  • Available message credits

  1. Once done, click on Send button


How to schedule a WhatsApp campaign?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Fill out the necessary information:

  • Campaign name - The name of the campaign

  • Campaign message - Select the message template from the repository

  • Promotion end date - Set the campaign deadline

  • Choose targeted customer - Filter the customer list from the drop-down

  • Delivery options - Click on schedule option

  1. Once done, click on Schedule button.

  2. Mention the scheduled Date and Time.  

  3. A Campaign Summary popup will appear, where you can view the details of

  • Target customers

  • Available message count

  • WhatsApp message limit per day 

  • Available message credits

  1. Click on Send


How to create a WhatsApp campaign for all customers?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Fill out the necessary information:

  • Campaign name - The name of the campaign

  • Campaign message - Select the message template from the repository.

  • Promotion end date - Set the campaign deadline

  • Choose targeted customer - Choose the filter as All Customers

  • Delivery options - Decide when to send out the campaign immediately or schedule.

  1. Once done, click on SEND/SCHEDULE button.


How to create a WhatsApp campaign for returning customers?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Fill out the necessary information:

  • Campaign name - The name of the campaign

  • Campaign message - Select the message template from the repository.

  • Promotion end date - Set the campaign deadline

  • Choose targeted customer - Choose the filter as Returning Customers

    • Choose the customer list based on the visited numbers.

  • Delivery options - Decide when to send out the campaign immediately or schedule.

  1. Once done, click on SEND/SCHEDULE button.


How to create a WhatsApp campaign for non-returning customers?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Fill out the necessary information:

  • Campaign name - The name of the campaign

  • Campaign message - Select the message template from the repository.

  • Promotion end date - Set the campaign deadline

  • Choose targeted customer - Choose the filter as Non-returning customers

    • Choose the customer list based on the non-returning months.

  • Delivery options - Decide when to send out the campaign immediately or schedule.

  1. Once done, click on SEND/SCHEDULE button.


How to create a WhatsApp campaign based on gender?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Fill out the necessary information:

  • Campaign name - The name of the campaign

  • Campaign message - Select the message template from the repository.

  • Promotion end date - Set the campaign deadline

  • Choose targeted customer - Choose the filter as Gender

    • Choose the customer list based on the gender, whether it is male or female

  • Delivery options - Decide when to send out the campaign immediately or schedule.

  1. Once done, click on SEND/SCHEDULE button.


How to create a WhatsApp campaign based on visited date range?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Fill out the necessary information:

  • Campaign name - The name of the campaign

  • Campaign message - Select the message template from the repository.

  • Promotion end date - Set the campaign deadline

  • Choose targeted customer - Choose the filter as visited date range

    • Choose the customer list based on their visited date range

  • Delivery options - Decide when to send out the campaign immediately or schedule.

  1. Once done, click on the SEND/SCHEDULE button.


How to create a WhatsApp campaign based on a service group?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Fill out the necessary information:

  • Campaign name - The name of the campaign

  • Campaign message - Select the message template from the repository.

  • Promotion end date - Set the campaign deadline

  • Choose targeted customer - Choose the filter as service group

    • Choose the service group from the list

  • Delivery options - Decide when to send out the campaign immediately or schedule.

  1.  Once done, click on the SEND/SCHEDULE button.


How to create a WhatsApp campaign based on a service?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Fill out the necessary information:

  • Campaign name - The name of the campaign

  • Campaign message - Select the message template from the repository.

  • Promotion end date - Set the campaign deadline

  • Choose targeted customer - Choose the filter as service

    • Choose the service from the list

  • Delivery options - Decide when to send out the campaign immediately or schedule.

  1. Once done, click on the SEND/SCHEDULE button.


How to create a WhatsApp campaign based on the customer segment?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Fill out the necessary information:

  • Campaign name - The name of the campaign

  • Campaign message - Select the message template from the repository.

  • Promotion end date - Set the campaign deadline

  • Choose targeted customer - Choose the filter as customer segment

    • Choose the customer segment from the list

  • Delivery options - Decide when to send out the campaign immediately or schedule.

  1.  Once done, click on the SEND/SCHEDULE button.


How to create a WhatsApp campaign based on the new customer?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Fill out the necessary information:

  • Campaign name - The name of the campaign

  • Campaign message - Select the message template from the repository.

  • Promotion end date - Set the campaign deadline

  • Choose targeted customer - Choose the filter as new customer

    • Choose the customer list based on the new customer visited date range

  • Delivery options - Decide when to send out the campaign immediately or schedule.

  1.  Once done, click on the SEND/SCHEDULE button.


How to create a WhatsApp campaign based on the membership customer?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Fill out the necessary information:

  • Campaign name - The name of the campaign

  • Campaign message - Select the message template from the repository.

  • Promotion end date - Set the campaign deadline

  • Choose targeted customer - Choose the filter as membership customer

  • Delivery options - Decide when to send out the campaign immediately or schedule.

  1.  Once done, click on the SEND/SCHEDULE button.


How to create a WhatsApp campaign based on the non-membership customer?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Fill out the necessary information:

  • Campaign name - The name of the campaign

  • Campaign message - Select the message template from the repository.

  • Promotion end date - Set the campaign deadline

  • Choose targeted customer - Choose the filter as non-membership customer

  • Delivery options - Decide when to send out the campaign immediately or schedule.

  1.  Once done, click on the SEND/SCHEDULE button.


How to view a scheduled WhatsApp campaign?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Click on Scheduled Campaigns tab.

  • Campaign name - Name of the campaign

  • Scheduled - Date and time of scheduled campaign

  • Action - To delete a campaign


How to delete a scheduled WhatsApp campaign?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Click on Scheduled Campaigns tab.

  5. Click on the Delete icon in the action column.


How to view WhatsApp campaign reports?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Click on Report tab.

  5. Choose the date range

  • Campaign name - Name of the campaign

  • Targeted customers - List of customers whom the campaign has been sent

  • Total - Total number of customers

  • Sent - Total number of customers who received the campaign

  • Pending - Total number of customers who haven't received the campaign

  • Status - The campaign status, whether it completed, processing, pending or cancelled. 


How to filter WhatsApp campaign reports?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Click on Report tab.

  5. Choose the date range

  6. Click on the Filter  option

  7. Choose the campaign status in the filter

  • Status - The campaign status, whether it is completed, processing, pending or cancelled. 


How to sort WhatsApp campaign reports?

  1. Login to MioSalon

  2. Click on Campaign in the menu.

  3. Then click on WhatsApp in the side menu.

  4. Click on Report tab.

  5. Choose the date range

  6. Click on the Filter  option

  7. Choose the sort option in the filter

  • Sort by Newest

  • Sor by Oldest


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